This Privacy Policy explains the policies of https://agencyupgrades.com on the collection, use, disclosure, and protection of personal data we collect when you access https://agencyupgrades.com (the "Service"). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.

What information do we collect, for what purposes, and on what legal basis.

The definitions of legal basis used below are understood as follows:

• Legitimate interest: interest of the Company or of a third party, provided that your interests or the fundamental rights and freedoms are not overriding, and such use of your persona; details balanced against your human rights and freedoms.
• Contract performance: processing your personal data where it is necessary for the performance of a contract to which you are a party or to take pre-contractual measures before entering such a contract.
• Legal Obligations: processing your personal data where it is necessary for compliance with a legal or regulatory obligations that we are subject to.
• Consent: your consent shall mean any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify your agreement to the processing of personal data relating to you. We can request your consent for processing when we do not have another legal basis for processing your data.

Personal Identification Information.

What We Collect: Full Name, Email Address, Mobile Phone Number
Purpose: To manage user accounts, support secure access, and provide personalized content.
Retention Period: 365 days
Legal Basis: Legitimate Interest, Contract Performance

We collect information you provide directly to us when you:

• Use our services.
• Correspond with us
• Speak with a member of our Clients’ support team
• Contact us for other reasons

Requirements to Provide Personal Data:

In certain cases, the provision of personal data is either a legal or contractual requirement or a requirement necessary to enter into a contract.

Agency Upgrades will not share your information with third-party companies for any purpose without your explicit consent.

Data Subject Rights.

You have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): Under certain conditions, you may request the deletion of your personal data.
• Right to Restrict Processing: You can request the limitation of processing of your personal data under specific circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller
• Right to Object: In some cases, you may object to the processing of your personal data.
• Right to be Informed: You have the right to be provided with clear, transparent, and easily understandable information about how we process your personal data.

Withdrawal of Consent:

We will exercise your rights only after receiving your written request to exercise a particular right indicated above and only after confirming the validity of your identity.

Your requests shall be fulfilled, or fulfillment of your requests shall be refused by specifying the reasons for such refusal, within one month from the date of submission of the request meeting our internal rules and GDPR. The period may be extended by two further months if the request is related to a great scope of personal data or other simultaneously examined requests. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. A response to you will be provided in a form of your choosing as the requester.

We may refuse to satisfy your request if the exceptions and/or limitations to the exercise of data subjects' rights set out in the GDPR apply, and/or if your request is found to be manifestly unfounded or disproportionate. If we refuse to satisfy your request, we will give you our reasons for such refusal in writing.

Security

Please note that, although no system of technology is completely secure, we have to implement appropriate security measures in order to minimize the risks of unauthorized access to or improper use of your personal information.

• We and our third-party service providers that may be engaged in the processing of personal data on our behalf (for the purposes indicated above) are contractually obligated to respect the confidentiality of the personal data.
• We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical, and administrative security measures, including by limiting access to your information to employees with a need to know such information.

Changes to this policy

We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon their publication on our website.

Please review this Privacy Policy from time to time to stay updated regarding any changes.

Contact Us

For any questions, please contact us through the following methods:

• Name: Agency Upgrades
• Location: United States
• Email: hello[at]agencyupgrades.com
• Website: https://agencyupgrades.com